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Interlibrary Loan and Document Delivery Services: FAQs

This guide explains the process of registering information and using ILLiad interlibrary loan at NJIT to request materials not owned by NJIT libraries.

Interlibrary Loan FAQs

1. What is ILLiad?

ILLiad software is used to manage resource sharing. The Library uses ILLiad to process interlibrary loan and document delivery requests. ILLiad allows current students, faculty, and staff to:

  • submit requests
  • track status of requests
  • retrieve delivered requests
  • renew borrowed items
  • view borrowing history

An ILLiad account is required to submit interlibrary loan and document delivery requests.  First-time requests will be prompted for registration information.


2. Who may request interlibrary loan and article delivery services?

  • Currently registered students (including online learners), faculty, emeritus faculty, and staff.
  • Rutgers students who are currently cross-registered for NJIT classes.

The staff at the Circulation Desk will provide a library barcode if you do not have one.

NOTE: Alumni and NJIT affiliate borrowers are not legible for interlibrary loans.


3. What can I borrow through interlibrary loan/article delivery services?

Books (except course-related textbooks), articles, dissertations, proceedings, patents, and reports needed for academic research that the NJIT libraries do not own. Non-print materials may be difficult to obtain as most libraries do not loan these items. We encourage students to ask their professors to put a copy of the required textbooks on reserve.


4. How many items can I request? Is there a cost associated with submitting an interlibrary loan request?

You may place any number of requests at one time; however interlibrary loan staff will process up to 10 items (in priority order) per patron per day during peak times of the semester. Interlibrary Loan staff cannot order multiple copies of a single title for classroom use nor can we order ILL for placement on reserve.

Currently, there is no charge for interlibrary loan items unless the cost of the loan or copy exceeds $35. You will be notified before the request is made if there are charges beyond the $35 cap.


5. How long will it take to receive my interlibrary loan request?

Books take anywhere from 4 days to several weeks depending on who is the lender. Most articles arrive 24-hours to 3 days but may take longer if we have difficulty identifying a lender or incorrect citation is provided. Articles received electronically (PDF format) will be accessed through your ILLiad account.


6. How will I know when my interlibrary loan request arrived?

An email notification will be sent to your NJIT email account. Articles received electronically (PDF format) will be accessible through your ILLiad account.


7. Where do I pick up my interlibrary loan request?

Books and other returnable items on loan to you can be picked up at the Van Houten Library Interlibrary Loan window between 9:00 am to 5:00 pm, Monday to Friday otherwise at the Circulation Desk.

For distance learners - physical materials will be mailed to you as selected on the request form. Articles received electronically (PDF format) will be accessible through your ILLiad account.


8. How long can I keep my interlibrary loan request? Can I renew if I need to keep it longer?

Due dates vary depending on the policies of the lending library. The interlibrary item may be recalled at any time by the lending library. You may request renewals by sending an email message to lib_ill@adm.njit.edu or call 973-596-3204.


9. Are there overdue fines for interlibrary loan items?

Yes. After the item is 28 days overdue, it will be updated as “lost”. You will be charged for the replacement cost of the lost item as determined by the lending library, and your borrowing and interlibrary loan privileges will be blocked until the item has been returned, or the replacement cost paid.


10. I still have a question. Who can I contact?

Email lib_ill@njit.edu or call 973-596-3204.

You may also want to chat with a subject specialist librarian at “Ask a Librarian”.

New Jersey Institute of Technology 
University Heights, Newark, New Jersey 07102-1982
(973) 596-3206
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